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Survey Review Q1-4 Tech Readiness

Entry ID	Feedback on Q1 – Q4
21027	1. testing feedback mechanism
21028	There are 3 visible questions, and the fourth is visually dependent on the answer to #3 being yes. Changes to #1 included “where you access class materials and complete class assignments?” For #2, it was changed to “personal mobile hotspot” which may include a smart phone or a carrier device. Number 3 uses “person device” and examples that allows you to …
21029	1. No change. Are we determining whether they have access or whether they “own” or “borrow” their access? If we are determining only whether or not they have access, it looks good. 2. Just wondering if this question begs a “(typically a smart phone)” insertion after “personal mobile hotspot.” I’m okay with or without it. 3. “Person” should be “Personal,” and I’m not sure reviewers will know whether to check the “Yes” radio button so that question number four appears. 4. No changes. The qualifier for this question being “own AND use” not just one or the other, but both requirements must be met.
21032	#3…I think it should read “personal device” (not person device) General…I don’t have a specific idea on how to fix this, but I do think a point that was made on the call hasn’t been fixed here yet…and that is a person may answer questions #1 and #3 affirmatively, but the answers may not be adequate. For instance, they could answer “yes” to #1, but it is because they go to the library, which doesn’t tell us what we need to know. I’m less concerned about #3, but the answer could be “yes”, but they have limited availability because of sharing with family members also engaged in work/online learning. (Perhaps we could have an option that is “yes but” In other words, they have access but only part-time because of sharing among others in the household.)
21033
21037	3. Do you have access to a person device personal device
21039	I suggest changing the response options for questions 1 and 2 to use a frequency scale: always, often, occasionally, rarely, never. Also, there is a misplaced apostrophe in question 1, I dont’ know
21040
21041
21042	In addition to the Yes / No data in question #3, it would be helpful to know what device students use. A smart phone might be sufficient for accessing class materials but it’s going to be a difficult way to write papers. It would also be helpful to know where / how students access technology (I.e., are students at home, at a library, at a friend or family members home, at a local business).
21043
21044	Might be useful to ask if students must share devices with others in the household – we’ve seen students experience challenges with this. Also define “reliable” – i.e. do we mean broadband? Is ability to stream video expected?
21048	“reliable” internet connection doesn’t cover questions like bandwidth caps, or other concerns around internet access. This may need more detail like the devices question.
21055	Again, shouldn’t these questions reflect that students access a variety of internet connections during the day? They might have a reliable internet connection during the day or when they are on campus or at work, but they might not have a reliable connection at home. Or maybe they are using their phone as their device during the day and a family laptop in the evenings?
21056	#2 – does the reference to personal mobile hotspot include a mobile phone? If it does, are they simply asking if they use their phone as a mobile hotspot or asking if they use their phone to access course content. Might be good to clarify: “Do you use a mobile hotspot to access class materials and complete class assignments? This could include a mifi device or the use of your cell phone as an internet hotspot for a laptop or tablet.” #2 – What is meant by “personal device”. Is this question asking if the student has access to a device to type documents, access class materials, etc? Or is it asking if they have access literally to their own personal device that they do not have to share with anyone?
21057	For question 1–I would think we would want to separate the Yes answer into two: Yes-I have a reliable internet connection at home, or Yes–I have can travel to another location for reliable internet. Or this could be a separate question, but students who have to travel or can only access internet from their cars in a parking lot at their campus is a very different experience and they have very different needs than someone who has it at home. Or make question 1–do you have reliable internet connection at home and then when they say no, then ask if they can travel to a location with a reliable connection. Also for question 3, some of our students are having to share devices with their siblings or others in their household. I would think that we would want to distinguish between these situations–Do you have exclusive use of a personal devise or do you have to share a personal device.
21058	For question 2, students/adult learners may not equate “personal mobile hotspot” to their phone. Other idea for wording… “Do you use a personal mobile hotspot or cell phone data tethering to access….” For question 3, do you want to know if their personal device has a camera / microphone? If yes, consider adding a statement like ” participate in live video sessions for class”
21059	– Like the change in the description of device options. Suggestion – make “Q4” appear only if Q3 is “Yes” – Possibly add a “Select All” option
Entry ID	Feedback on Q1 – Q4